Service & Delivery
Delivery
We ship across Russia via SDEK, PEK, DPD and other carriers. Delivery takes 2–7 days depending on region. Orders ship same day as payment.
Payment
Pay by bank card (MIR, Visa, MasterCard) via QR code invoice. Pay online from any banking app. An electronic receipt is issued after payment.
Returns
You may return a product within 14 days if unused and in original condition. Refunds are processed via your preferred method.
Warranty
Official manufacturer warranty
Service Center
Maintenance and repair of Kinematika Pro smart toilets
Marksistskaya metro, Bolshie Kamenshchiki 9, bldg D, office 227 (2nd floor)
Enter from Vorontsovskaya st., past the city clinic, entrance 'Mnogo Lososya'
Warranty Repair
Free within 1 year
Parts Replacement
Original: filters, nozzles, covers, electronic modules
Full Repair
Complex unit repair with full disassembly and calibration
FAQ
We have gathered answers to the most important questions to make your Kinematika experience flawless.